Returns

We understand that there are times you’d possibly not like your product, which we provide a 30 days window to return your product for a refund if in unused or excellent condition. If you’d wish to return your item, there is a no restocking fee, you’d wish to contact us at Mail: contact@modéluxe.com
before returning the item for return instructions

Exchange
so on exchange a product please contact us at

Mail: contact@modéluxe.com which we’ll process the exchange a $0 restocking fee may apply

Defected
If you discover your order is flawed you’d wish to contact us at Mail: contact@modéluxe.com with photos of the Products product (no need to return the item) we’ll immediately send a replacement Products

Not as described or wrong Product
If you discover your order is flawed you’d wish to contact us at Mail: contact@modéluxe.com with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Products immediately

Change of mind:
Change of Mind is acceptable.

Cancel order
we usually ship immediately the orders

Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we’ll not guarantee however you will always return the order once you received

*All refunds are getting to be issued after receiving the returned product and inspected it’s getting to take up to 7 days to reflect in to your bank account we actually try hard to make our customers satisfied.